BentoCS
TRUSTSecurity, privacy & compliance

Built to pass your security review.

BentoCS stores some of the most sensitive data in your company — your customer list, ARR, and renewal risk. We treat it accordingly, with defense-in-depth security and strict multi-tenant isolation enforced at the database.

Certifications & attestations
SOC 2 Type II
In progress · 2026
GDPR
EU data residency
HIPAA
Not applicable · PHI prohibited
ISO 27001
In progress · Q4 2026
CCPA
California privacy
PCI DSS
Via Stripe
Four pillars

Defense in depth.

Every layer — from the Postgres row to the engineer’s laptop — is hardened, audited, and documented.

Infrastructure security
Hosted on Supabase (AWS us-east-1 / eu-west-1). All traffic TLS 1.3. VPC isolation, WAF, DDoS protection.
Access & identity
Google OAuth default. SAML SSO + SCIM provisioning on Enterprise. Role-based permissions audited per-action.
Data protection
AES-256 at rest, TLS 1.3 in transit. OAuth tokens encrypted in Supabase Vault. Daily encrypted backups with 30-day retention.
Operational security
Background checks on every employee. Annual pen tests. 24/7 monitoring with PagerDuty. Incident response SLA: 1 hour.
Multi-tenancy

Row-level isolation, enforced by Postgres.

Every tenant table carries an organization_id and a Row Level Security policy keyed to the authenticated session. Cross-tenant reads are physically impossible from the application layer — not just filtered, blocked at the database.

-- Every query, every table
CREATE POLICY tenant_isolation ON customers
  USING (organization_id = auth.org_id());
✓ Verified by automated RLS tests on every deploy
Encryption

Encrypted everywhere.

TLS 1.3 in transit, AES-256 at rest. Per-tenant encryption keys rotated annually.

TLS 1.3 in transit
AES-256 at rest
Vault-encrypted secrets
HSM-backed keys
Audit log

Every change, attributed.

Immutable audit log for every data mutation — who, what, when, where from. Exportable to S3 on Enterprise.

maya@acme.comupdated health model2m ago
dan@acme.comexported accounts.csv14m ago
priya@acme.cominvited user1h ago
systemAPI key rotated3h ago
Identity

SSO, SCIM, and RBAC.

Google OAuth on every plan. SAML SSO via Okta, Azure AD, Jumpcloud and Auth0 on Enterprise — with SCIM provisioning and JIT user creation.

Okta
Azure AD
OneLogin
Jumpcloud
Backups & DR

15-min RPO, 1-hour RTO.

Continuous WAL backups with point-in-time recovery to any second in the last 30 days. Quarterly restore drills, logged in our control evidence pack.

15 min
RPO
1 hour
RTO
99.95%
SLA uptime
30 days
Retention
AI data handling

Your data never trains a model.

AI features (CSV mapping, QBR drafts, health summaries) use Claude via a zero-retention endpoint. No tenant data is logged, no models are fine-tuned on your customer records.

Zero-retention API with Anthropic
Per-tenant opt-out available
AI outputs logged in audit trail
PII redaction before model calls
Pen testing

Annual third-party tests.

Cure53 runs a full-stack penetration test every 12 months. Report available under NDA.

Disclosure

Coordinated disclosure.

Report vulnerabilities to security@bentocs.com. PGP key on file. Bounty program in private beta.

Subprocessors

Minimal, documented.

Six subprocessors. Full list with DPAs is public. Email notice 30 days before adding a new one.

Data residency

Keep your data where it belongs.

Choose your workspace region at setup. Your customer data, AI summaries, and backups never leave it. EU customers can pin to Frankfurt; regulated US customers to us-east-1.

US
us-east-1 (N. Virginia)
Default · GDPR ready
EU
eu-west-1 (Ireland)
GDPR · data residency
EU
eu-central-1 (Frankfurt)
GDPR · enterprise
APAC
ap-southeast-1 (Singapore)
Q3 2026
us-east-1eu-west-1eu-central-1ap-southeast-1
Live status

All systems operational.

99.97% · last 90 daysstatus.bentocs.com
API
99.99%
Web app
99.98%
Integrations sync
99.93%
AI services
99.91%
90 days agoToday
Subprocessors

Who we share data with — and why.

Six subprocessors, all with signed DPAs. We notify every customer by email 30 days before adding a new one.

VendorPurposeRegionCategory
SupabaseManaged Postgres · hostingUS, EUCore DB
Amazon Web ServicesInfrastructure · S3US, EUBackups & storage
AnthropicAI inference (zero-retention)USAI features
ResendTransactional emailUSEmail delivery
PostHogProduct analytics (self-hosted)EUAnalytics
SentryError monitoringUSError telemetry
Security FAQ

For the security team.

SOC 2 Type II is in progress with a 2026 target — we're working with a Big-Four-standard auditor on Type I scoping. Until the report is issued, we share our control matrix, pen test letter, and business continuity plan under NDA via security@bentocs.com.

Pass your security review in a single call.

Our team has been on both sides of the security questionnaire. Bring yours — we’ll answer it live.